Tag Archives: rma

Linksys E4200 (V1) and an RMA experience

E4200

Two things I noticed about this router (E4200V1):

  1. It gets quite warm under load
  2. When my PC crashes due to overclocking, it usually takes out the router along with it (all clients lose connectivity)

Specifically my combination consisted of the 82579V Intel chipset on my P8Z77-V with a E4200V1.

I came home one day to find my PC offline, and my room having a funky smell described to me by my wife as “man-smell”.  After hunting around, I noticed the E4200 laying on my carpet feeling as if it was going to smolder and start making my carpet go up in flames. Immediately I unplugged it, and blasted it with a few bursts from my compressed gas duster.

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Intel Cougar Point Bug

In case you haven’t already heard, the 6-series chipset used on launch motherboards for their new Sandy Bridge CPUs has a bug with its SATA3 implementation.  It’s expected to cost Intel $700M to repair or replace the boards.

You can read more about the details over at Anandtech:
http://www.anandtech.com/show/4142/intel-discovers-bug-in-6series-chipset-begins-recall
http://www.anandtech.com/show/4143/the-source-of-intels-cougar-point-sata-bug

As an early adopter always on the bleeding edge, there are bound to be some kind of teething problems sooner or later.  And just my luck, when I’m deciding on a motherboard for my second i7 2600K this announcement comes out!

NCIX is proactive and seems to be sending out e-mails directly to their affected customers:

Dear xxxxx,

Thank you for your recent purchase of theAsus P8P67 Deluxe Motherboard.

Intel announced there is an issue with their P67/H67 chipsets that can cause the SATA 3.0Gb/s controller to fail over time. NCIX has put in place the following measures to ensure that our customers who have already bought standalone motherboards are appropriately cared for.

For additional information and updates on the issue, please visit our forum at the link provided below.

http://forums.ncix.com/forums/topic.php?id=2309652

Thanks,
NCIX.com Customer Care Team

At least now I have a couple of more months to decide on which mITX board to purchase!

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